CURRICULUM
VITAE
John Francis Manzo, Ph.D.
Department of Sociology
University of Calgary
Calgary, AB T2N 1N4
jmanzo@ucalgary.ca
CURRENT POSITION
Associate Professor, Department of
Sociology, University of Calgary
EDUCATION
Ph.D., Sociology, University of
Wisconsin-Madison, May, 1993
M.S., Sociology, University of
Wisconsin-Madison, December, 1988
B.A., History, Reed College,
Portland, OR, May, 1986
PREVIOUS POSITIONS
Assistant Professor, Department of
Sociology, University of Calgary, 7/00-6/06
Instructor, Department of Sociology,
University of Toronto, Toronto, Ontario, 9/97-7/00
Instructor, Department of Sociology,
Ryerson Polytechnic University, Toronto, Ontario, 1/99-5/99
Instructor, Department of Sociology
and Anthropology, University of Guelph, Guelph, Ontario, 1/98-12/98
Assistant Professor of Sociology and
Criminal Justice, Department of Sociology and Anthropology, University
of South Alabama, Mobile, Alabama, 8/95-6/97
Post-Doctoral Fellow, Department of
Behavioral Science, University of Kentucky College of Medicine,
6/93-6/95
Lecturer, University of
Wisconsin-Madison, 8/90-5/93
HONOURS
Nominee, Students' Union Teaching
Award, University of Calgary, Winter 2002, Fall 2002, Fall 2003, Fall
2004, Winter 2005, Winter 2006, Winter 2007, and Fall 2010
Commendations for Excellence in
Teaching, Social Sciences Division, University of Toronto at
Mississauga, 1999 and 2000
Graduate Student Intern, American
Sociological Review, Department of Sociology, University of
Wisconsin-Madison, 1990/1
Finalist, NIMH Pre-Doctoral Training
Fellowship, University of Wisconsin-Madison, 1988
Knapp University Fellowship, The
Graduate School of the University of Wisconsin-Madison, 1986/7
President's Award(s) for Academic
Excellence, Reed College, Portland, OR, 1983 and 1985
FUNDING
2004-2007: Principal Investigator, "A
Study of Discretion Among Private Security Officers in North American
Shopping Malls and Theme Parks." SSHRC. $67000
2003: Principal Investigator, SSHRC
Development Award, University of Calgary Faculty of Social Sciences.
$1000
2002: Principal Investigator, "A
Comparative Investigation of Space, Security and Social Control in
Shopping Malls." University of Calgary, URGC Starter Grant. $9000.
1996: Principal Investigator,
"Social-Interactional Dynamics at a Youth Social Services Agency."
College of Arts and Sciences, Department of Sociology and Anthropology,
and Research Office, University of South Alabama. US$1320.
1991: Principal Investigator,
"Dissertation Research Small Grant Fund." Department of Sociology,
University of Wisconsin-Madison. US$300.
THESES
Ideas in Context: The Sociology of
Robert Ezra Park. B.A. thesis, Reed College, 1986.
Jury Deliberation as Members'
Accomplishment: The Achievement of a "Unanimous" Decision. M.S. thesis,
University of Wisconsin-Madison, 1988.
The Social Organization of Talk and
Experience in Jury Deliberations. Ph.D. dissertation, University of
Wisconsin-Madison, 1993.
This study specified discursive
resources that jurors employ in their deliberations. I discovered that
jurors' decisions are legally accountable and also responsive to
"common sense" and ordinary experience. The data for this study were
verbatim transcripts of videotapes of actual, and not simulated, jury
deliberations. By inspecting these data, employing the micro-analytic
perspective of conversation analysis, I provided examples of "mundane"
phenomena brought to bear on the jury's official task, and addressed
how jurors accommodate and organize them in the proceedings.
PUBLICATIONS
MONOGRAPH
Travers, Max and John F. Manzo,
editors. 1997. Law
in Action: Ethnomethodological and Conversation-Analytic Approaches to
Law. Aldershot, UK: Ashgate
Publishing. Japanese translation in production, Shinyosha, Tokyo.
PEER-REVIEWED JOURNAL ARTICLES
Manzo, John. To appear. "On the
Practices of Private Security Officers: Canadian Security Officers’
Reflections on Training and Legitimacy." Social
Justice
Manzo, John. 2010. “Coffee,
Connoisseurship, and an Ethnomethodologically-Informed Sociology of
Taste.” Human
Studies 33(2-3): 141-155
Manzo, John. 2010. "How Security
Officers Perceive Themselves Relative to the Police" Security
Journal 23(3): 192-205
Manzo, John. 2009. "Security
Officers' Perspectives on Training" Canadian
Journal of Criminology and Criminal Justice 51(3): 381-410
Manzo, John. 2006. "'You Can't Rent a
Cop': How Security Officers Manage a 'Stigmatised' Occupation." Security
Journal 19(3):196-210
Manzo, John and Monetta M. Bailey.
2005. “On the Assimilation of Racial Stereotypes among Black Canadian
Young Offenders.” Canadian
Review of Sociology and Anthropology 42(3):283-300
Manzo, John, 2005. "Social Control
and the Management of 'Personal' Space in Shopping Malls." Space
and Culture 8(1):83-97
Manzo, John. 2004. "On the Sociology
and Social Organization of Stigma: Some Ethnomethodological Insights." Human
Studies. 27(4):426-441
Manzo, John. 2004. "The Folk Devil
Happens to Be Our Best Customer: Security Guards' Orientations to
'Youth' in Three Canadian Shopping Malls." International
Journal of the Sociology of Law
32(3):243-261
Manzo, John. 2003. “Constructing
‘Ownership’ in a Mall-Based Youth Social Services Agency.” International
Journal of Diversity in Communities, Nations and Organisations 3(1):217-226
Manzo, John, 2002. "Community
Organizing: 'Community' as a Discursive Resource in a Youth Social
Services Agency." The
Journal of Mundane Behavior
3(2):217-232
Manzo, John; Robin L. Heath, and Lee
Xenakis Blonder. 1998. "The Interpersonal Management of Crying among
Survivors of Stroke." Sociological
Spectrum 18(2):161-184
Manzo, John. 1996. "Taking Turns and
Taking Sides: Opening Scenes from Two Jury Deliberations." Social
Psychology Quarterly
59(2):107-125
Manzo, John; Lee Xenakis Blonder, and
Allan F. Burns. 1995. "The Social-Interactional Organization of
Narrative and Narrating among Stroke Patients and their Spouses." Sociology
of Health and Illness 17(3):307-327
Manzo, John. 1994. "'You Wouldn't
Take a Seven-Year-Old and Ask Him All These Questions': Jurors' Use of
Practical Reasoning in Supporting their Arguments." Law
and Social Inquiry
19(5):639-663
Manzo, John. 1993. "Jurors'
Narratives of Personal Experience in Deliberation Talk." Text 13(3):267-290
Maynard, Douglas W. and John Manzo.
1993. "On the Sociology of Justice: Theoretical Notes from an Actual
Jury Deliberation." Sociological
Theory 11(2):171-193
BOOK CHAPTERS
Manzo, John. 1997. "Ethnomethodology,
Conversation Analysis, and the Sociology of Law." Pp. 1-14 in Law
in Action: Ethnomethodological and Conversation-Analytic Approaches to
Law, ed. Max Travers and John
F. Manzo. Aldershot, UK: Ashgate Publishing
Maynard, Douglas W. and John F.
Manzo. 1997. "Justice as a Phenomenon of Order." Pp. 209-237 in Law
in Action: Ethnomethodological and Conversation-Analytic Approaches to
Law, ed. Max Travers and John
F. Manzo. Aldershot, UK: Ashgate Publishing.
BOOK REVIEWS
Manzo. John. 2004. Review of The
Pleasures of Time: Two Men, a Life, by Stephen Riggins. Canadian
Review of Sociology and Anthropology Online Book Reviews
Manzo, John. 2003. Review of Gifted
Tongues: High School Debate and Adolescent Culture, by Gary Alan Fine. Canadian
Review of Sociology and Anthropology Online Book Reviews
Manzo, John. 1996. Review of Divorce
Lawyers and Their Clients: Power and Meaning in the Legal Process by
Austin Sarat and William L.F. Felstiner. American
Journal of Sociology
102:651-652
Manzo, John. 1993. Review of
Discursive Acts by R.S. Perinbanayagam. Social
Forces 71:825-826
Manzo, John. 1989. Review of Talk and
Social Organization by Graham Button and John Lee. Contemporary
Sociology 18:412-414
WORKS UNDER REVIEW
Manzo, John. “Machines, People, and
Social Interaction in 'Third-Wave' Coffeehouses.” Under review, Space
and Culture.
Potts, Jess and John Manzo. “Rez
Style: Themes of Resistance in Canadian Aboriginal Rap Music." Under
review, Poetics.
Manzo, John. “On the Practices of
Private Security Officers.” Submitted as chapter for Tim Berard and
Baudouin Dupret (eds), The Praxiology of Law, publisher TBD.
WORKS IN PROGRESS
The Burden of Taste: The Third Wave
Coffee Phenomenon as Culture, Community, and Social Movement. Book
prospectus.
PRESENTATIONS AND INVITED LECTURES
“Ethnomethodology,” guest lecture,
Department of Counselling Psychology, University of Calgary, June 8,
2010.
“Coffee Talk: Calgary’s “Third-Wave”
Coffee Scene, and a Caffeinated Vision of our Future,” at TEDxYYC,
Calgary, February 2010
“The Third-Wave Coffeehouse as
‘Community,’” at The Design Conference, Berlin, February 2009.
“Podcasting: Aligning the Medium with
Goals for Higher Education,” at McGraw-Hill Teaching, Learning and
Technology conference, Calgary, February 2007 (with Ian Hunt, Dawn
Johnston, Harry Vandervlist, and Norman Vaughan)
“Private Security as ‘Parapolicing’,”
at the Annual Meetings of the American Society of Criminology, Los
Angeles, November 2006
"You Can't Rent a Cop: How Mall
Security Officers Manage a Stigmatized Occupation," at the Annual
Meetings of the American Society of Criminology, Toronto, November 2005
"Real and Mock Juries as
Conversational Forms," at the Annual Meetings of the American
Sociological Association, San Francisco, August 2004
“Planned Space and Social Control:
Analysing Food Courts,” at the Annual Meetings of the American
Sociological Association, Atlanta, August 2003
“Constructing "Ownership" in a
Mall-Based Youth Social Services Agency,” at the Third Annual
International Conference on Diversity in Organisations, Communities,
and Nations, Honolulu, February 2003
"A Comparative Investigation of
Space, Security and Social Control in Shopping Malls," at the Annual
Meetings of the Canadian Sociology and Anthropology Association,
Toronto, May 2002
"On the Sociology of Everyday Life:
Studies in Ethnomethodology," Invited lecture, Undergraduate Sociology
Students' Association, University of Calgary, October 30, 2002
"'I’m ashamed to say I don’t read the
Bible as much as I should’: ‘Stigma’ as an Analytic Gloss and a
Members’ Resource.” Annual Meetings of the American Sociological
Association, Anaheim, August 2001
"On the Sociology and Social
Organization of Stigma," at the Annual Meetings of the Canadian
Sociology and Anthropology Association, Quebec City, May 2001
“The Institutional Management of
Stigma: Findings from Conversation Analysis,” at the Annual Meetings of
the American Society of Criminology, San Francisco, CA, November 2000
“Community Organizing: ‘Community' as
a Linguistic Resource for the Organization of Youth Social Services,"
at the Annual Meetings of the American Society of Criminology, Toronto,
ON, November 1999
"'Community' as a Discursive Resource
for Youth Social Services," at the XIV World Congress of Sociology,
Montréal, QC, July 1998
"Conversation Analysis and Sociolegal
Studies," invited lecture, The Outsiders Lecture Series, University of
Toronto, Toronto, ON, October 1997
"Community as a Discursive Device in
a Canadian Youth Social Services Agency," at the Annual Meetings of the
American Society of Criminology, Chicago, IL, November 1996.
"Jurors' Narratives of Personal
Experience," at the Annual Meetings of the Canadian Law and Society
Association, St. Catharines, ON, June 1996.
Discussant, Section on Studies in
Criminal Justice at the Annual Meeting of the Mid-South Sociological
Association, Mobile, AL, October 1995.
"The Interpersonal Management of
Crying among Survivors of Stroke," at the Annual Meetings of the
Mid-South Sociological Association, Mobile, AL, October 1995.
"Jurors' Practical Reasoning," at the
International Meetings of the Law and Society Association, Toronto, ON,
June 1995.
"The Interpersonal Management of
Crying among Survivors of Stroke," invited lecture, Department of
Sociology, University of Cincinnati, Cincinnati, OH, March 1, 1995.
"'You Wouldn't Take a Seven-Year-Old
and Ask Him All These Questions': Jurors' Use of Practical Reasoning in
Supporting Their Arguments," at the XIII World Congress of Sociology,
Bielefeld, Germany, July 1994.
"The Influence of Classical and
Positivist Theories of Criminology on American Penology," invited
lecture, Department of Sociology, Southwest Missouri State University,
Springfield, MO, April 11, 1994.
"How Jurors Take Turns," at the
Annual Meetings of the Midwest Sociological Society, St. Louis, MO,
March 1994.
"The Social Construction of
Disability: Analyzing Talk between Stroke Patients and their Spouses,"
invited lecture, Sociolinguistics Colloquium, Department of Sociology,
Indiana University, Bloomington, IN, February 18, 1994.
"War Stories: Narratives and
Narrating among Stroke Patients and their Spouses," invited lecture,
CCIS Series on Medical Communication, University of Kentucky,
Lexington, KY, November 5, 1993.
"Jurors' Narratives of Personal
Experience in Deliberation Talk," at Stories and Discourses: The Second
Kentucky Conference on Narrative, Lexington, KY, October 1993.
"'Justice' as a Phenomenon of Order,"
at the International Symposium on Negotiation in the Workplace:
Discourse and Interactional Perspectives, Aalborg, Denmark, May 1992
(with Douglas W. Maynard).
"Jurors' Use of Personal Experience
in Deliberation Talk," at the Annual Meetings of the Midwest
Sociological Society, Des Moines, IA, April 1991.
Presider, Section on Sociolinguistic
Studies of Institutional Discourse, Annual Meetings of the American
Sociological Association, Washington, DC, August 1990.
"'Justice' as a Discursive Resource
for Jurors," at the Annual Meetings of the American Sociological
Association, Washington, DC, August 1990 (with Douglas W. Maynard).
"'Justice' as an Interactional and
Discursive Resource for Jurors," at the International Meetings of the
Law and Society Association, Madison, WI, June 1989 (with Douglas W.
Maynard).
"Jury Deliberation as Members'
Accomplishment: The Achievement of a 'Unanimous' Decision," at the
Annual Meetings of the Midwest Sociological Society, Minneapolis, MN,
April 1988.
PRESENT AND FUTURE RESEARCH PROJECTS
AND INTERESTS
The focus of all of my work concerns
the content and organization of talk and related practical activities
deployed in legal and quasi-legal, medical, and social-service
settings. My current research is a SSHRC-funded , three-year project on
the decision making practices of private security officers in shopping
malls and other planned, privately-owned spaces in several sites across
North America.
TEACHING EXPERIENCE AND INTERESTS
COURSES TAUGHT
At the University of Calgary:
Sociology 201, Introduction to
Sociology
Sociology 313, Introduction to
Sociological Research Methods
Sociology 325, Introduction to
Deviance and Social Control
Sociology 423, The Sociology of Youth
Crime
Sociology 615, Advanced Qualitative
Research Methods
Sociology 625, Seminar on Deviant
Behaviour
Sociology 715, Special Topics in
Qualitative Methods
At Ryerson Polytechnic University:
Sociology 103, How Society Works
At the University of Guelph:
Sociology 86-110, Introduction to
Sociology
Sociology 86-207, Social Deviance
Sociology 86-341, Individual and
Society
At the University of Toronto:
Sociology B02Y: Structure of
Interpersonal Relations (Scarborough Campus)
Sociology 200Y, Quantitative and
Qualitative Methods in Sociology (Mississauga Campus)
Sociology 211F, Deviance and Control
(Mississauga Campus)
Sociology 212Y, Deviance and Control
(St. George Campus)
Sociology 215Y, Socialization (St.
George Campus)
Sociology 306Y, Crime and Delinquency
(St. George Campus)
At the University of South Alabama:
Sociology/Criminal Justice 241,
Criminology
Sociology/Criminal Justice 242,
Corrections
Sociology/Criminal Justice 340,
Juvenile Delinquency
Sociology 496, Medical Sociology
Sociology 545, The Sociology of Law
At the University of
Wisconsin-Madison:
Sociology 130, Social Problems
Sociology 131, Criminal Justice in
America
Sociology 210, The Sociological
Enterprise
Sociology 357, Methods of
Sociological Inquiry
Sociology 441, Criminology
SUPERVISION (University of Calgary)
Graduate Students:
PhD:
Robert Roughley, Counselling
Psychology (committee member). Passed candidacy exam, June 2009.
Barry Hollowell, Counselling
Psychology (committee member). Passed candidacy exam, December 2009.
MA:
Nathan Turley, The Face of Privacy:
An Exploratory Study of Young and Older Facebook Users. Defense April
2010.
Jesse Potts, Imitation and
Authenticity: An Analysis of Aboriginal Rap Music in Alberta. Defense
August 2008.
Amanda Grassick (Interdisciplinary
Graduate Program), “Experiences of Queer Youth Volunteers Involved in
Anti-Queerphobia Education Initiatives.” Defense June 2008.
Sandy Ross, Alone Together: Meaning
and Experience in an MMORPG. Defense June 2006.
Monetta Marissa Bailey, Internalising
Crime as Racial Identity. Defense November 2002
BA Honours:
Allison Drinnan, 2010. “Women in
Alberta Heavy-Metal Communities.”
Brianne Mariasamy, 2010. “Youth
Delinquency and the Internet.”
Emma McGeachy, 2010. “A
Cross-cultural Investigation of Socio-cultural Factors Affecting
Perspectives on Sexual Violence.”
Shannon Moore, 2006. “Mexico: An
Auto-Ethnographic Investigation.”
Rachelle Evans, 2005. “On Public
Opinion Concerning Parole and Parolees.”
Kelly Kwok, 2005. "The Myth and
Reality Surrounding Girls' Violent Crime”
Cameron Bowman, 2003. “The Stigma of
White-Collar Crime in the 21st Century.”
TEACHING INTERESTS
DEVIANCE, LAW AND SOCIAL CONTROL:
Corrections, Criminal Justice, Criminology, Deviance, Juvenile
Delinquency, Policing, Social Problems, Sociology of Law.
INTRODUCTORY SOCIOLOGY
MEDICAL SOCIOLOGY: Communication in
Medical Settings, Introductory Medical Sociology
RESEARCH METHODS: Introductory
Methods of Social Research, Survey Research Methods, Introductory
Statistics, Qualitative Research Methods
SOCIAL PSYCHOLOGY: Ethnomethodology
and Conversation Analysis, Interpersonal Relations, Small Groups,
Socialization, Introductory Social Psychology.
SOCIOLOGICAL THEORY: Classical
Sociological Theory, Contemporary Sociological Theory
PROFESSIONAL SERVICE
Reviewer, American Journal of
Sociology
Reviewer, American Sociological Review
Reviewer, Language in Society
Reviewer, Security Journal
Reviewer, Social Forces
Reviewer, Social Problems
Reviewer, Sociological Spectrum
MEMBERSHIPS
American Sociological Association
Discourse Analysis Research Group
Midwest Sociological Society
Mid-South Sociological Association
Law and Society Association
International Sociological Association