Queue Name

Server

Printer Location

Access

Staff

itctsequitrac02.uc.ucalgary.ca

All "Staff" designated printers

All Faculty, Postdocs, Grad Students and Staff

Installing IT Ricoh Printer on Windows

Follow this guide to install IT's Ricoh printers on Windows machines.

Follow-Me Printing (Staff)

The Staff follow-me print queue allows you to print to any staff printer on campus. You must manually release the job at the printer using your OneCard.

Use the following steps to add a Staff Follow-Me printer.

Open File Explorer (previously known as Windows Explorer) and navigate to \\itctsequitrac02.uc.ucalgary.ca\Staff

When prompted, enter your UCIT username and password.

Authentication Issue / Printer does not print

If your printer does not print after a reboot or a logout, make sure that you are able to access the print server for your particular printer. eg. \\itctsequitrac02.uc.ucalgary.ca

 

Installing IT Ricoh Printer on MacOS

Follow these steps on a Mac to add a UCIT Ricoh printer.

Open System Preferences by clicking on the Apple icon on the top left and clicking 'System Preferences'.

Click on Printers & Scanners.

Click on the + icon to add a printer.

If you do not see a Advanced button, right click on the bar and select 'Customize Toolbar...'

Drag the Advanced button to the toolbar.

Click on the Advanced button.

Follow-Me Printing (Staff)

The Staff follow-me print queue allows you to print to any staff printer on campus. You must manually release the job at the printer using your OneCard.

To add a Follow-Me print queue, set the printer options to the following:

Authentication Issue / Printer does not print

If you are not a paid staff, you cannot print to the staff printer. If your printer does not print and get the message "hold for authentication", go to keychain and clear the printer record. Most of the time, you have changed your password, you have to remove the saved password for the printer. Go to keychain access, find the printer entry and delete it. You may print again and it will ask you for the password.

 

Installing IT Ricoh Printer on Linux

Fedora Instructions

These instructions should apply for other distributions as well. On fedora, make sure that you have the following packages installed:

  1. system-config-printer
  2. cups-client
  3. samba-client

Open 'Settings' and double click on 'Printers'

Click on 'Add'

Your system might need root privileges to install smbclient

 

Follow-Me Printing (Staff)

The Staff follow-me print queue allows you to print to any staff printer on campus. You must manually release the job at the printer using your OneCard.

To add a Follow-Me print queue, do the following:

Select 'Windows Printer via SAMBA'

Enter uc/itctsequitrac02.uc.ucalgary.ca/Staff

Select 'Prompt user if authenication is required' so that your username and password are not saved on the local computer.


If you need the PPD file of the printer, you may download here.